If you need
assistance installing or post sales technical support, help is
only a phone call away. Please call the appropriate number below
based on the model of
the video card that you have purchased. A technical support representative will be happy to
Also see NTI
Knowledge Base Articles
Online RMA Request Form
- If you feel that you have a defective Samsung
LCD please click on the link above to submit an RMA ticket
directly with Samsung.
- Note that all monitor service requests must
go through Samsung directly. NTI will not be able to assist you
here per Samsung company policy.
- Contact Samsung: 1.800.SAMSUNG
(800-726-7864) 9a-9p ET
Video Card Support
NTI does not support video
cards or installation, unless purchased with a complete
QuadStation system. If you have
purchased a video card only, please contact ATI directly at the
ATI FireMV/FirePro Video Card Technical Resources:
FIREPRO VIDEO CARDS
If you have both
FirePro and FireMV video cards in your QuadStation download these
Download Legacy Colorgraphic Video Card
additional drivers visit ATI site directly here.
Also NTI Knowledge Base for DVI and ATI vBIOS update
FireMV Warranty Service Request / RMA.
Support Team call: 800.346.0732
(US) | 239.254.9206 (international)
For technical assistance with any
hardware related issue with your QuadStation please feel free to
contact us toll free during normal business
hours and excluding holidays, or you may email:
Please note we are a hardware
vendor. We do NOT support software of any kind. This
includes Microsoft Windows operating system, all trading
software and/or issues or performance related to these
applications and all other software applications. Please refer to
your individual software vendor for troubleshooting any software issues.
Please also note that when your
QuadStation ships it is running perfectly and at peak
performance. If your system becomes sluggish after a while this
is NOT a hardware issue. Most often it is related to lack of
standard computer system maintenance and upkeep such as spyware
and virus protection.
QuadStation Warranty and Return Policy
If an NTI technician determines that a remote support session is
required to assist you please
CLICK HERE to submit your 6
digit ticket # that the NTI representative provides to you.
Glossary of Terms
Line of Video Cards
This product has been discontinued and no further support is
available. Please see the
FirePro line of replacement video cards.
If you have other NON
technical or pre-sales questions, please feel free to contact NTI sales team at:
800.346.0732 we will be happy to help you.